Privacy Policy

This Privacy Policy relates to the collection, use and disclosure of personal data, including special or sensitive personal data, by Telusko Edutech Pvt. Ltd. ("Telusko", "we", "us", or "our"). Personal Data is information relating to an individual ("you" or "your") as more fully defined herein below. Telusko is committed to protecting your privacy and ensuring that you have a secured experience on our website and while using our products and services (collectively, "Services").

This policy covers the ai.telusko.com website which is our AI-powered personalized learning platform. Please refer to our terms of service for additional information about your use of our platform.

This policy outlines Telusko Edutech Pvt. Ltd.'s handling practices and how we collect and use the information you provide in the course of your use or access of our systems through online interfaces (e.g. website, mobile applications etc.) (collectively "Platform Systems"). In this Privacy Policy, "Personal Data" means any information that can be used to individually identify a person and may include, but is not limited to, name, email address, postal or other physical addresses, learning preferences, course progress, and other personally identifiable information.

By using our services or products, it will be deemed that you have read, understood and agreed to be bound by this policy detailed hereunder.

We will be the controller of the Personal Data that is provided, collected and/or processed pursuant to this policy, except where otherwise expressly stated.

Applicability of the Policy

• This policy shall apply to all information we collect through the Platform Systems and/or in the course of your use of the AI-powered learning services of Telusko.
• This policy does not apply to, nor does Telusko Edutech Pvt. Ltd. take any responsibility for, any information that is collected by any third party either using Platform Systems or through any links on the Platform Systems or through any of the advertisements.
• This policy specifically covers our use of third-party AI services (such as OpenAI) and social authentication services (Google OAuth, GitHub OAuth) as detailed in the sections below.

Telusko AI (ai.telusko.com) is an AI-powered personalized learning platform operated by Telusko Edutech Pvt. Ltd., an Indian education technology company. While our main website telusko.com offers various educational courses, ai.telusko.com specifically focuses on delivering personalized learning experiences through artificial intelligence technology. We serve students and professionals worldwide who want to learn and upskill in technology.

By using our website and services, you agree to this privacy policy.

• Personalized Learning: Create custom course content using AI technology based on your learning style, progress, and preferences specific to your chosen technology domains
• Progress Tracking: Monitor your learning journey across different tech subjects and provide completion certificates
• Account Management: Maintain your profile, preferences, and access to ai.telusko.com
• Smart Recommendations: Suggest relevant courses and topics based on your interests, progress, and the broader Telusko course catalog
• Adaptive Learning: Adjust difficulty, pacing, and teaching style based on your performance and learning patterns
• Learning Analytics: Analyze your learning patterns to provide insights and improve your personalized learning experience

• Service Enhancement: Improve our courses, features, and user experience
• Quality Assurance: Monitor platform performance and fix technical issues
• Research and Development: Develop new AI features and learning methodologies
• Security: Protect against fraud, abuse, and security threats

All third-party services follow their respective privacy policies. We request only minimum necessary permissions.

We only share your information in these specific situations:

Service Providers

• AI Content Partners (OpenAI)
• Cloud Infrastructure (AWS)
• Email Services
• Analytics Providers

Legal Requirements

• When required by Indian law or valid legal process
• To protect the rights, property, or safety of our users or others
• To prevent fraud or security threats
• In response to court orders or government requests

Business Transfers

• If we merge with or are acquired by another company
• In connection with the sale of business assets
• We'll notify you if your data will be subject to a different privacy policy

With Your Consent

• When you explicitly agree to share information for specific purposes
• For features that require data sharing (like course completion certificates)

We take data security seriously and implement multiple protection measures:

Technical Safeguards

• Encryption: All data transmission uses industry-standard encryption (SSL/TLS)
• Secure Storage: Your data is stored in encrypted databases
• Access Controls: Only authorized personnel can access user data
• Regular Security Audits: We regularly assess and improve our security measures

Operational Safeguards

• Limited Access: Employee access to personal data is restricted and monitored
• Training: Our staff receives privacy and security training
• Incident Response: We have procedures to address security breaches quickly
• Third-Party Security: We require our service providers to maintain adequate security

Data Minimization

• We only collect information necessary for our services
• We regularly review and delete unnecessary data
• We anonymize data when possible for analytics

You have several rights regarding your personal information:

Access and Control

• View Your Data: Request a copy of all personal information we have about you
• Update Information: Correct any inaccurate or outdated information
• Delete Your Account: Request complete deletion of your account and associated data
• Download Your Data: Get a copy of your learning progress and achievements in a portable format

Exercise Your Rights

To use any of these rights, email us at: connect@telusko.com

We'll respond to your request within 30 days. Some requests may take longer if they're complex or if we need to verify your identity.

Since we serve students worldwide and use global service providers:

• Cross-Border Processing: Your data may be processed in India, the United States (OpenAI, AWS), and other countries where our service providers operate
• Adequate Protection: We ensure appropriate safeguards are in place for international transfers
• Legal Compliance: We follow applicable data protection laws in different jurisdictions

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Ensure platform security and prevent fraud

Managing Cookies

You can control cookies through your browser settings, but some platform features may not work properly if you disable certain cookies.

Our platform is designed for learners aged 18 and above. We don't knowingly collect personal information from children under 18. If you believe we've collected information from a child under 18, please contact us immediately at connect@telusko.com and we'll delete it right away.

We may update this policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes:

• Website Notice: We'll post the updated policy on our website
• Email Notification: We'll email you about important changes if you have an account
• Effective Date: We'll update the "Last Updated" date at the top
• Review Period: Significant changes will take effect 30 days after notice

We encourage you to review this policy periodically.

In the unlikely event of a data breach that affects your personal information:

• We'll investigate and contain the breach immediately
• We'll notify you within 72 hours if there's a risk to your rights
• We'll provide details about what happened and what we're doing about it
• We'll notify relevant authorities as required by law

For any questions about this privacy policy or how we handle your data:

If you have concerns about how we handle your data, you can contact at connect@telusko.com with "Grievance - Data Privacy" in the subject line.